Safe & Informed Play

97bd Responsible Gaming — Your Safety is Our Priority

97bd believes entertainment is enjoyable only when it is controlled and played with awareness. You have access to strong protection tools such as deposit limits, time-out, and self-exclusion.

21+

For Ages 21 and
Above Only

What Is Responsible Gambling and Why Is It Important?

Online casino and sports betting can be an exciting form of entertainment — but it is only healthy when a player participates consciously, within a set budget, and for the purpose of fun. At 97bd, we want every player to maintain full control over their play.

Responsible gambling means making informed decisions, setting your own limits, and not viewing gambling as a way to solve financial problems. 97bd provides various tools and support to make that easier.

Remember: Gambling is for entertainment, not as a source of income. Placing more bets to recover lost money is never the right decision.

Opening an account and playing at 97bd is only permitted for individuals aged 21 years or older.

97bd's Protection Tools

97bd provides several effective tools to help you stay in control of your gaming experience. These can be activated at any time from your account settings.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. A cooling-off period applies before the limit can be increased.

Time-Out Break

If you want a temporary break from playing, set a time-out from 24 hours up to 30 days. During this period, you will not be able to log in to your account.

Self-Exclusion

If you need a longer break, choose self-exclusion. Once active, your account cannot be reactivated before the set period ends.

Play History & Tracking

View all your transactions and betting history in your account. Review your spending regularly — it is the best way to stay aware.

24/7 Support

If you feel gambling is becoming a problem, contact us immediately via live chat or email. Our team is always ready to help in both Bengali and English.

Age Verification

97bd verifies age at registration and does not allow account creation for anyone under 21. Protecting minors is our highest priority.

Steps for Healthy & Controlled Play

A few simple habits can keep your gambling enjoyable and safe at all times.

1

Set Your Budget in Advance

Decide how much you are willing to spend before you start playing. Never deposit more than that amount — keep the rest for other needs.

2

Stick to a Time Limit

Set a specific time for each session before you begin. Take a break when that time is up — never play when you are tired or under mental stress.

3

Do Not Chase Losses

Placing larger bets to recover losses is the most harmful habit. Each round is independent — past results have no effect on future bets.

4

Play With a Clear Head

Avoid gambling when under the influence of alcohol, when tired, or when emotionally worked up. Decisions made with a calm and clear mind are the right ones.

5

Pay Attention to Other Areas of Life

Family, friends, work, and health always come first. When gambling starts to affect these important things, it is time to seek help.

6

Use the Tools Without Hesitation

Using the protection tools at 97bd is not a sign of weakness — it is proof of awareness. Do not hesitate to set a deposit limit or time-out.

Warning Signs of Problem Gambling

If you notice any of the following signs in your own behaviour, take action quickly. Early recognition is the first step toward recovery.

  • Repeatedly spending more than your budget and failing to stay within limits despite promises to yourself.
  • Feeling a strong urge to place more bets in order to recover lost money.
  • Hiding or lying about gambling to family, friends, or colleagues.
  • Feeling restless, irritable, or anxious when unable to gamble.
  • Using money set aside for rent, food, or other essential expenses on gambling.
  • Repeatedly trying to stop gambling but failing to do so.
  • Being unable to focus on work, studies, or family responsibilities.

If any of the above signs appear in you, contact the 97bd support team — we will help without judgment. Live chat or email: [email protected]

How Self-Exclusion and Time-Out Work

Self-exclusion at 97bd is a strong protection measure. Once activated, you will not be able to access your account or carry out any financial transactions for the set duration — from a minimum of 6 months up to a permanent ban. Promotional communications will also be stopped.

The time-out feature is for relatively shorter breaks — from 24 hours up to 30 days. Your account will be suspended during this period. In both cases, the action takes effect immediately.

To activate any protection tool, send a message via our live chat or email [email protected]. Our support team is available 24/7 in both Bengali and English.

Time-Out

A temporary break from 24 hours to 30 days. The account is reactivated automatically once the period ends.

Self-Exclusion

From 6 months to a permanent ban — cannot be reactivated before the period ends. Ideal for long-term protection.

Set Your Deposit Limit

At 97bd you can set three types of deposit limits — daily, weekly, and monthly. These limits can be set directly from your account settings and take effect immediately.

Reducing a limit is instant. However, if you wish to increase a limit, a set waiting period (cooling-off period) must pass first — this protects you from decisions made in the heat of the moment.

The minimum deposit amount is ৳500 across all payment methods — bKash, Nagad, Rocket, and Upay. Once a deposit limit is set, it will not be possible to deposit more than that amount through any payment method.

If you have any questions about setting or changing a limit, contact us via live chat or at [email protected].

Need Help? We're Here

If you feel gambling is becoming a problem for you or someone you know, speak to 97bd support without hesitation. Our team provides assistance without judgment and with complete confidentiality.

97bd's support service is available seven days a week, twenty-four hours a day. Service is available in both Bengali and English.

Live Chat

Connect with support instantly from any page. Active 24/7 — no waiting.

Email Support

For detailed issues or requests, write to: [email protected] — we will respond quickly.

Play Responsibly,
Enjoy the Fun

Play with awareness at 97bd — enjoy online gaming in Bangladesh on a safe and reliable platform.